As we move towards a digital future we see innovations pup up around us everywhere. Self driving cars, drones that perform inspections, robots that automate more and more manual labor processes and we can do virtually anything online. These innovations create tons of opportunities. The challenge that we are currently facing however is how to use them to create value. To create meaningful applications and implement them in the world successfully. This is where service design comes into play. During this presentation Koen Beljaars (VanBerlo) will guide you through the value of service design in digital innovation using several example cases.
- Zaal 3